Search Results: 66,762 vacancies
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated...
...Job Description:
Job Description: BPO Manager
Role: Oversee and manage BPO operations... ..., reduce costs, and maintain high service quality and compliance.
Analyze performance metrics... ...in Team handling and managing BPO/ KPO operations
Bachelor's degree in Business...
Education Qualification: Any Graduate
Experience: 8-12 Years' experience as Team Lead, Medical Scribe/ Transcription experience for a brief period is mandate.
Location: Mumbai, Pune, Hyderabad, Chennai, Coimbatore, Other locations as well. Required Qualifications/Experience...
Rs 15000 - Rs 30000 per month
...support.
Location: Ahmedabad,Gujarat
Salary: Up to 30k (Based on BPO experience & Interview)
Shifts: Night shift and Rotational... ...interactions in the appropriate system.
Meet or exceed quality and productivity goals.
Participate in training and coaching sessions...
...business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
...pm
For Customer Care/ Technical Support (CSR, TSR, Sr. CSR, Sr. TSR, SMEs, TLs etc.)
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We have Huge Openings for International BPO's for Non-Voice & Voice like
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1.    ÂOmega
2.ÂÂÂÂÂÂÂÂ Ocwen
3.ÂÂÂÂÂÂÂÂ Infosys
4.ÂÂÂÂÂÂÂÂ Aditya Birla Minacs
5.ÂÂÂÂ...
...Finding and arranging behavioral , functional, non-functional training needs for the team
Coordinate activities which enforce quality improvements
Resolving conflicts among team members.
Maintaining cordial relationships between cross functional teams like development...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality...
Hiring for chat process , voice process, Blended process
UG fresher / Graduate Fresher
Location- Gurgaon/ Noida
5 days working
2 rotational offs
salary - 15- 18 k in hand
ctc- 2.4- 2.8lpa
Cab facility
Candidate should ok with night shifts
Candidate should...
...evaluating compliance with call center procedures and regulations, identifying opportunities for process improvement, conducting regular quality assurance audits, providing feedback and coaching to call center agents, and collaborating with management on training and...
...We are looking for Senior Quality manager - BPO. For more info contact ****@*****.***
JD for AGM / Senior Manager Quality
A) Master degree with 12 + years of experience in Quality Management, with a proven track record of leadership in similar roles.
B) Should...
...Responsibility:-● Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required.
● Provide feedback to associates regarding the call cycle and catered leads.
● Work with supervisors and management to ensure that...
...individuals with the right job opportunities. Visit our website at for more information.
Job Overview
We are hiring a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role. As a Telugu BPO Quality Analyst, you will be responsible for ensuring...
Key Skills:
· Certified on Lean Six Sigma Green Belt
· Team handling skills
· Strong customer service skills like empathy, listening, enthusiastic, patience, reasoning and problem-solving skills
· Willing to learn and flexibility to changes
· Aptitude and ability ...
...Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
...Telesales Key Requirements : - 4-5+ years in handling a team for outbound calling process within KPO - Team size should be more than 50+ - Team management (including productivity and quality) - Tele-sales agent hygiene - Training - System and Process optimization - Should have...
...and transmission to vendors.
• Monitor PO status and track order fulfilment progress, ensuring alignment with project timelines and quality standards.
• Work closely with cross-functional teams to forecast demand, optimize inventory levels, and minimize lead times for...
Company Name – IMS People (Interactive Manpower Solutions Pvt. Ltd.)
Job Title -Recruiter / Junior Recruiter
Division – ORS UK
Shift Timings – UK Shift 1.30PM – 11PM | Rotational shift 3.30AM - 12.30PM
Job Location – Ahmedabad
Reports to Team Lead/ Assistant Operations...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process controls: Monitor customer...
