Search Results: 107,656 vacancies
Responsibilities:
# Create customer happiness and success culture
# Analyse NPS and CSAT basis communication with customer
# Initiate Process Improvement
# Monitor Omni-channel TAT
# Establish and Measure Key Metrics
# Root-Cause Analysis to anticipate roadblocks...
...Operational Excellence Manager for reputed chemical manufacturing industry at Vadodara.
Designation: Operational Excellence Lead
This role will be based in Vadodara. The total experience required for this role is 10-15 of which the last 3-5yrs needs to be in Operational...
...Basic Function:
The incumbent will be required to be a part of the Business Excellence Team. The incumbent will be responsible for the Global Operations Support Center and will be required to report to the Head Business Excellence subject to incumbent's skill fits the function...
Business Excellence Specialist(Job Description)
Part of your role will also include managing a team to deliver a broad range of improvement activities. You will lead, motivate, develop, and manage the team's performance, building a high-caliber and engaged team with the skills...
...Eli Lilly Services India Pvt Ltd
Commercial Services: Process Excellence Consultant/ Sr Consultant
The LCCI (Lilly Capability Center India), Commercial Services team was started in 2016 with the objective of supporting business decisions for the commercial and marketing...
...stakeholders of key partners.
Forecast incidents, and preparedness at partner kitchens and suggest solutions.
Implement service excellence and efficiency of partners.
Qualifications:
8+ Years of experience in the Hospitality, Catering, or Restaurant industry as a...
...Mission of Role
This role will provide support to the Commercial Excellence Team and by extension All India commercial teams in terms of key Channel Analytics. His/ Her duties will facilitate the coordination, support and evaluation of all commercial initiatives as they...
...BASIC INFORMATION ON THE POSITION
Position Name: Trainee - Delivery Excellence
Mandatory/Required Skills & Location
Position Name: Trainee - Delivery Excellence
Location: [[location_obj]]
PURPOSE OF THE ROLE
Trainee - Process & Quality is required to provide...
...response to customer escalations striving for resolution and satisfaction .
Hire, train, and develop a global team of Customer Excellence experts . Nurture ongoing professional development and career growth.
Manage teams in a highly matrixed organization....
...and to create a continuous improvement culture.
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Experience
6 to 10 years of relevant experience in the area of Operational Excellence at any manufacturing location/Corporate/Consulting firm .
Hands on experience in leading & implementing Excellence Model & Daily...
Title: Excel Administrator
Location: Hybrid, Bangalor, India
Description
To keep it simple, we are looking for junior analyst position, which has expert excel level.
We do not need OCM related background, we will teach the authorization part of the position,....
...Negotiation, leadership, Go to Market, Customer loyalty Program
~ Aptitude:- Outgoing, Hard working, Sincere, Action oriented
~ Excellent communication and writing skills.
~ Excellent analytical, research and report writing skills.
~ Excellent multi-tasking skills....
Job Title - GM-Commercial Excellence
Level - General Manager
Location -Raipur, C.G
About the Job
Responsible for overseeing, assessing, and improving the operations, performance, and productivity of all commercial & administrative teams by analysing data and metrics, identifying...
~ The Customer Excellence Specialist will manage customer situations individually and in partnership with other teams.
Responsibilities
Support internal processes when customers churn.
Manage and solve customer queries through a queue-based approach.
Clearly...
...professional development to enhance analytical skills.
7. Tools Proficiency and CRM Knowledge
- Utilize data analysis tools such as Excel (incl. VBA), SQL, etc.,
- Basic knowledge of CRM tools like SFDC, Tableau etc.,
- Experience in UAT activities
8....
...Job Title : Analyst - Models Centre of Excellence
Location: Chennai
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments...
...You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of our Customer + Operational Excellence. Your Role
Your primary objective will be to ensure seamless operations across the agreed scope with customers, in alignment with our...
...develop strategy for a seamless and queryless customer journey. The role requires conceptual and practical expertise in the process excellence area.
Responsibilities
Customer Journey Management
Be responsible for reviewing the customer journeys on journal portfolio...
...Continual improvement initiatives
Qualification - B.E/B.tech
Job location-Halol
Competencies Required
Thorough knowledge of TQM, TPM and Excellence Implementation
Strong Statistical and problem Solving Background, Analytical Ability
Learning Attitude, Innovative
Facilitative...
...About Our Client Our client is an industry-leading global MNC, with presence across regions Job Description
Lead the process excellence projects & strategies for the global operations
Develop, implement and maintain improvement strategy for the global organisation...