Search Results: 15,674 vacancies
...organizational change across various workflows, services, and teams
Excellent communication and... ...key metrics (KPIs), SLAs such as on-time delivery, quality, and cost. Address performance... ...with cross-functional teams locally and globally to drive continuous vertical and...
...VP - Global Delivery Leader, Operations - HIG017258
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
...deploy the process changes
Conducting change management and process optimization
Provide status around planned v/s progress across delivery functions to internal and external stakeholders.
Provide accurate status based on various measurable delivery parameters including...
...u2022 Discuss operational issues and Critical to Quality (CTQ) delivery.
~ u2022 Attend customer calls and meetings, proactively flag... ...ways to deliver anticipated customer needs or to deliver existing services that target customers value.
~ u2022 Analyze customer...
...The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective... ...knowledge of broad economic, demographic, technological and global trends in the ITES/BPO industry - Competent
Technical Knowledge...
...Process :
Lead,Drive awareness sessions on Innovation and Process Improvement
~ Identify and drive opportunities to enhance service delivery.
~ Ensure adherence to Quality norms and processes.
~ Enable risk assessment and establish mitigation plan.
~ Review...
...employer is a member of myGwork – the largest global platform for the LGBTQ+ business... ...an overall focus on accurate and timely delivery of daily Net Asset Values. You will work... ...processing deadlines
Partner with Client Service to resolve client inquiries as needed...
...team
About us:
We are the managed services division of NTT Ltd. with our headquarters based in Barcelona, Spain. NTT Ltd. is a global technology services company bringing together... ...Demonstrated experience in IT service delivery adhering to ITSM concepts
Hands-on Experience...
...An exciting opportunity has arisen at Epiq due to the maturity and evolution of our human resources shared services model
As an HR Service Delivery Associate, you will be responsible for providing exceptional customer service as the primary point of contact for Human Resources...
...Compensation, Incentive Design and Delivery, and Compensation Delivery... ...a variety of programs, services, and rewards initiatives to achieve... ...accountability for assigned initiatives, limit risk exposure, and create... .../Philippines/United States/Global Rewards (compensation &...
...employer is a member of myGwork – the largest global platform for the LGBTQ+ business... ...Purpose :
The Global Specialist, Solutions Delivery Pipeline & Portfolio Solutions reports to... ...Solutions. The role is managing service delivery for a business area/sub capability...
...We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more... ...Description
The Client Service Manager will work with Service Delivery Management to ensure IT Service Management (ITSM) processes and...
Broad outline of the Role
~ Responsible for managing projects right from planning, collaborating with multiple stakeholders to reporting progress to ensure adherence to timelines and the assigned budgets. This is an operational role which is responsible for delivering results...
...experience working as an individual contributor.
Preferred qualifications:
Experience in operations, supplier/vendor, or service delivery management.
Experience managing full-time employees.
Experience in project or program management, setting up and executing...
...The Executive Service Guided Entry team supports CIBT s commitment to exceptional customer service satisfaction and operational excellence... ...Ensure all work is properly documented in INON
Ensure that delivery method selected is consistent with customer Date Required
Handle...
...customers / partners and sub partners to deliver the best possible service byway of coordination and communication on all aspects of the... ...complaints and maintain required documentation.
~ Produce service delivery, customer satisfaction reports, Operational Process Documents,...
...qualifications:
~ Bachelor's degree or equivalent practical experience.
~6 years of experience in operations, supplier/vendor, or service delivery management (e.g., IT).
~ Experience in project or program management, setting up and executing projects and operational...
...As a HR Service Delivery Specialist, you will come with an experience of 6-8 years and will be required to provide exceptional customer services... ...Adaptable to conditions and business requirements- work in global environment with shared service space
Soft Skills -
a. Good...
...Job Description
Service Delivery Manager - Hyderabad
Qualification :
Bachelors in Commerce/ Masters in Business Administration/ M.Com
Certifications - Any FinCrime Preferable
Responsibility :
10+ years of experience working knowledge of AML/ KYC cases...
...business opportunities in Cloud, Infrastructure and Security through delivery excellence and sales leaders
Improve operational management... ...and forecasts
Find ways to increase quality of customer service
Manage Operations and Projects team across Cloud, Infra and Security...