...development of customer service policies and procedures - Maintaining a thorough knowledge of the organization's products or services and ensuring this knowledge is kept up to date - Ensuring customer satisfaction and providing professional customer support (ref:updazz.com)
...Want to be a part of our team
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and...
...Job Description
Required Customer Service,Customer support,Good communication,Good hearing,Good team player
Chat and Inbound Customer support desk
We are looking for candidates on PAN INDIA basis for our Work From Home job. Any candidate who is Class 12 pass can apply...
...Installation & Service support for equipment such as MRI/ CT/Cath Lab/Digital X ray .
Handling breakdowns, updates calls, safety checks and closure of calls.
Routine maintenance, tune ups, calibration, quality checks of the systems to ensure uptime of systems.
Machine...
"
We are having requirement of Customer Support Engineer:
Educational Qualification:
~Degree or Diploma in Electrical, Electronics, Instrumentation and Bio-Medical engineering.
Job Description :
~Identifying prospective customers
~Arranging demo and collecting...
...Teams Enterprise voice. Experience in monitoring and mentoring of L1/L2 teams and handling L3 level escalations for Cisco Call Manager... ...recommendations based upon experiences in Contact Center Provide Level-3 support to Operations and Delivery to drive incident resolution....
...stakeholders(project manager, customer, internal teams) in various stages of the project(planning, conducting UAT, Trainings, Early Life Support) to ensure on time delivery of deliverables. (2.) To effectively prepare and validate the functional specification document and work...
...role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. You will also be assigned to a dedicated Talent Success Coach during...
...6 to 8 years experience in Storage administration experience in one or more SAN enterprise/midrange technologies.
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket...
...organization credentials as well expand IMD network
Inform superior on critical issues / concerns involving other verticals seek support on resolution
# Sales Planning
~ Devise month wise strategy and weekly breakdown with the team identify possible risks and de...
...purposes. (2.) To perform activities related to enhancement creation of documents for CMMi and client requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (4.) To...
...Job Description (Posting).
Desk side Level 2 Role (Desktop Technician)
This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification...
...professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance...
...vendors: EMC, Netapp, Equal logic, HP EVA/Left hand. l. Incident, Problem and Change Management (Service Now) and SLAs (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of...
...Job Description (Posting).
PROCESSES 2390 IT PROCESS ENGINEERING 4181 INCIDENT MANAGEMENT
~ To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To...
...participate in technical discussionsorreview as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations). (2.) To be responsible for providing...
...a 3rd level, highly skilled group of technical analysts who have extensive knowledge of State Farm and their processes. They provide support for: the Citrix Infrastructure for the State Farm account the tooling and services required to provide virtual client solutions the products...
...standards. (1.) To perform activities related to enhancement creation of documents for CMMi and client requirements (2.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (3.) To...
...Job Description (Posting).
24x7 Event/Alert/Incident Monitoring support for in-scope infra, Apps and Cloud Management. Work in rotational shifts to provide 24/7 monitoring support for IT infrastructure. Capture Alerts or Situations, then raise incident tickets. Perform SOP...
...(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge...
...meeting
3. Manage calendar day to day
4. Take care of appointment
5. Reminders of guests
6. Manage travel plans
7. Full administration support
8. Handling guests
9. Maintaining data reply mail calls
10. Preparing reports
11. Maintain MIS...
...company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality...
...service line teams to overall company objectives.
~ Hexaware culture by role modeling behaviors
~ a work environment that nurtures and supports diversity and has an inclusive work culture
~ productive work relationships are established with all relevant internal functions...
...(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge...
...purposes. (2.) To perform activities related to enhancement creation of documents for CMMi and client requirements (3.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (4.) To...
...easier. Our modern, stylish, and affordable collection allows customers to create a feeling of home no matter where they are. With the support of industry leaders like Niraj Shah, James Savarese, and Velvet Sea Ventures, we are on a journey to success.
Role Description...
...Effective communication and coordination skills. (1.) To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) ornew developments based on businessor client requirements as well as from the functional and...
...experience (1.) To perform activities related to enhancement creation of documents for CMMi and client requirements (2.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements (3.) To...
...experience and qualifications)
Experience: 5 to 8 years, with minimum 1 to 2 end-to-end S4HANA implementation and minimum 2 years of support project experience. Preferably in the manufacturing business with in-depth knowledge of respective SAP modules.
Qualification:...
...and release online banking payments.
~ Ensure compliance with state revenue service.
~ Provide ongoing accounting and reporting support.
~ Manage the full financial process.
~ Prepare an expense budget report.
~Conducting tax planning and tax oversight for special...